Privacy Policy
Last updated: 2 July 2024
1. Introduction
Welcome to Meta Creative Lab’s website. This Privacy Policy applies to Meta Creative Lab (Pty) Ltd (“we”, “our”, “us”), a company based in South Africa. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
2. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, physical address.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Information
We use different methods to collect data from and about you, including through:
- Direct Interactions: Filling in forms or corresponding with us by post, phone, email, or otherwise.
- Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.
4. How We Use Your Information
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
- Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Compliance with Legal Obligations: Where we need to comply with a legal or regulatory obligation.
5. Disclosure of Your Information
We may have to share your personal data with the parties set out below for the purposes set out above:
- Service Providers: External third parties who provide IT and system administration services.
- Professional Advisers: Including lawyers, bankers, auditors, and insurers.
- Regulators and Other Authorities: Who require reporting of processing activities in certain circumstances.
6. International Transfers
We may share your personal data within our group or with external service providers. This may involve transferring your data outside of South Africa. Whenever we transfer your personal data out of South Africa, we ensure a similar degree of protection is afforded to it by ensuring that adequate safeguards are implemented.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@metagrp.co.za
- By phone number: 0115682237
12. Governing Law
This Privacy Policy and any issues arising hereunder shall be governed by and construed in accordance with the laws of South Africa.
Meta Creative Lab (Pty) Ltd
Website: www.metacreativelab.co.za